Do you think that having to call in a plumber probably is at the top of your "Most Fun Things To Do" list? Perhaps, it may not. None of them want to get trouble with our plumbing. Thousand Oaks is a community that should expect certain things from a plumber when they call on their services. However, there is not perfect plumbing company. When consumers find themselves in need of a plumber, they can expect below few things.
Cost
The total cost of the work should be disclosed to you before the company begins any plumbing. Thousand Oaks residents are entitled to know what a plumbing company will charge them for the work they are going to perform. You wouldn't undergo surgery without know what it was going to cost you, would you? Or ask your mechanic to install a brand new transmission in your car without making sure that you were both in agreement about how much it would cost would you? You shouldn't be asked to agree to any plumbing work without first knowing how much it will cost.
On-Time Track Record
No one is perfect, but if a company is going to call themselves professionals, they ought to be able to adhere to the schedule they set for themselves. There's nothing wrong with being a few minutes behind schedule, but blatantly being late is a no-no. If indeed they are going to arrive late, they should at least have the common courtesy to call you and inform you that they are running behind schedule. Not only is it the polite thing to do, it will give you the opportunity to reschedule their visit if you aren't able to hang around and wait for them.
Clean Respectable Technicians
As a paying customer you should expect that the technicians who show up on your doorstep will be clean, neatly dressed, and handle themselves in a courteous and respectable manner. Having a uniform is a plus, but even without one, their clothes should be worn correctly, and they should be clean and odor-free. It's your choice, but if they show up at your door looking like the typical technician so often portrayed in movies to do your plumbing, Thousand Oaks citizens have the right to not allow them inside of their homes.
Clean Work Area
The technicians should keep the area they are working in as neat as possible. This doesn't mean that everything will look tidy and organized, but at the same time, there shouldn't be empty packaging, drinking cup or tools strewn about, either. In addition to keeping their work area clean, the area should look the same when they leave as it did when they arrived; except of course for any newly installed or repaired plumbing. Thousand Oaks residents and their homes should always be treated with respect.
Four Expectations From Your Plumber